RETURN OR EXCHANGE POLICY

Returns
We want you to love your purchase. If you're not satisfied, we accept returns within 10 days of shipment. Please note that sale items are final, except for defective items.
To start a return, email us at whiskers.wonderland.shop@gmail.com with your order details. Our customer support team will guide you through the process. Returned products must be in their original condition and packaging.
Refer to our ordering guide to avoid sizing mistakes and prevent additional shipping charges and customs duties.
You are responsible for return shipping costs unless the item is defective. If you receive a defective item, we'll replace it free of charge, covering all postage and handling expenses.

For late or missing refunds (if applicable)

Double-check your bank account to ensure the refund hasn't been credited. Contact your credit card company; refunds may take some time to reflect officially. Get in touch with your bank, as there's often processing time before refunds are posted.
If, after completing these steps, you still haven't received your refund, please reach out to us at whiskers.wonderland.shop@gmail.com.